Good morning, Director

Tuesday, 15 September 2026

Director demonstrationIllustrative appointments based on LACC’s 2019 scheduling structure. All client identifiers and case details are fictional.
7:00 AM · MORNING FORECAST

Today is steady, with one item needing review.

Five appointments are scheduled across Clinical and Quasi-Legal services. Four are confirmed. One potential party match should be reviewed before the 3:00 PM consultation.

Automatically delivered to Director and Reception
▣
Appointments today54 confirmed · 1 pending
✓
Expected attendance80%Based on confirmations
!
Needs attention21 conflict review · 1 reminder
＋
New clients this week62 more than last week

Today’s schedule

Tuesday, 15 September

This week at a glance

14–18 September 2026

Scheduled24appointments
Mon5
Tue6
Wed7
Thu3
Fri3
Clinical15
Quasi-Legal9
H
PROGRAMME WATCH

HOPE Substance Use Programme

Pilot intake and programme management

15Referrals received
12Intakes completed
10Ready for pilot
3Need follow-up
Next milestoneComplete remaining interviews and confirm the pilot group.
APPOINTMENT MANAGEMENT

Shared service calendar

One schedule for Reception, Clinical and Quasi-Legal staff.

14–18 September 2026
LACC Shared Calendar · synced
Time
MON14
TUE15
WED16
THU17
FRI18
PROGRAMME REPORTING

September activity

Clear monthly figures without manual counting.

Total appointments86Month to date
Clients seen6170.9% attendance
New appointments1922.1% of bookings
No-shows178 cancelled in advance

Presenting issues

Recorded at intake

Family and relationship23
Emotional wellbeing18
Maintenance and custody14
Domestic conflict11
Other legal guidance8

Attendance trend

Last four completed weeks

71%attendance
  • Seen 61
  • No-show 17
  • Cancelled 8

Service activity

Month to date

ServiceAppointmentsSeenNew clientsAttendance
Clinical54401274%
Quasi-Legal3221766%
HOPE PROGRAMME PILOT

Intake, screening and programme progress

One view from referral through completion and court reporting.

PILOT READINESS

Ten participants are ready to begin.

Three referrals still need action before the final group is confirmed. Assessment information is visible only to authorised clinical staff.

80%intake complete
R
Referrals156 Probation · 4 Court · 5 Other
✓
Intake complete12Interview and consent recorded
!
Follow-up required32 interviews · 1 risk review
15
Programme design15Weekly two-hour modules

Pilot intake pipeline

Referral → assessment → programme decision

Updated today

Participant readiness

Illustrative IDs and statuses for the Director demo

IDReferral sourceCurrent stageAssessmentsAction

15-module pathway

Progress will update as the pilot is delivered

0 of 15 completed

Reporting readiness

Information generated from one record

  • Referral acknowledgementReady
  • Intake and eligibility summary12 of 15
  • Court progress updateNot due
  • Pilot outcome reportAfter Module 15
AUTOMATED BRIEFINGS

The right update, at the right time

Summaries are generated from the appointment and attendance records.

All schedules active
☀
EVERY WORKDAY · 7:00 AM

Morning forecast

Today’s bookings, confirmation gaps, safe reminders, conflict flags and available capacity.

Clinical DirectorReception
☾
EVERY WORKDAY · 7:30 PM

Nightly close

Appointments held, attendance, no-shows, cancellations, new clients and follow-up items.

Clinical DirectorAdmin
7
FRIDAY · 3:00 PM

Week-ahead forecast

Next week’s workload, staff coverage, unconfirmed appointments, conflicts and open slots.

Clinical DirectorReception
1
MONDAY · 7:00 AM

Previous-week summary

Service totals, attendance, new clients, presenting issues and unresolved follow-ups.

Clinical DirectorAdmin

LACC Shared Calendar

Appointments created here appear in the organisation’s calendar. Calendar changes return to the appointment system.

ConnectedLast successful sync: 2 minutes ago